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Job Title: Coordinator, Training Programs
Department: DeVos Institute of Arts Management
Job Type: Full-Time, Regular
The Coordinator of Institute Training Programs works directly with the Director of Training and Managers of Domestic and International Capacity Building Programs to facilitate all elements of the Institute's growing domestic and international training programs, inclusive of Capacity Building Programs, Board Development Intensives, Fellowships, and National Symposia.

This is a full-time contract position with the Kennedy Center through August 31, 2014, and then the position will transfer with the DeVos Institute to the University of Maryland.

Capacity Building Programs provide in-depth training and consultation to a cohort of arts organizations and are currently operating in Miami, Grand Rapids, Detroit, Portland, New York, Ireland, Croatia, England, and nationally through a four-year partnership with the Ford Foundation. Fellowships provide academic training, hands-on work opportunities, and personalized mentoring to approximately 60 high potential domestic and international executives each year. National Symposia, curated by Institute leadership, provide high-level public forums on issues facing the national arts community.

This individual is responsible for the following, primary roles:

Support Director of Training and program managers as lead coordinator of program logistics encompassing travel arrangements, venue management, catering, audio/video, registration, signage, and materials production for approximately 25-30 Institute activities annually, including all seminars and national symposia.

Support the Director of Training and Institute leadership in designing and launching a new Master’s program and Fellowship programs at the University of Maryland, developing relationships with all University contacts.

Lead program logistics for two annual Fellowship programs encompassing marketing, admissions, schedule management, special events planning, travel management, and international visa procurement, in close partnership with the University of Maryland.

Correspond with funders, partners, and instructors (including senior Institute and University staff and external faculty) on behalf of the Institute with discretion, professionalism, and diplomacy.

Creatively manage and leverage logistical and technological resources in close coordination with the University of Maryland, Institute leadership, and external vendors and subcontractors to identify opportunities to create business efficiencies and/or improve program delivery including:
-Support program managers in developing and monitoring program budgets and processing payments
-Support program managers and Director of External Relations in the evaluation of each program to survey, analyze, and report on program progress, including maintaining impact files in Institute databases
-Serve as primary logistical contact for external faculty–managing communications, contracts, payments, and reimbursements across programs
-Manage virtual program “portals” (private websites for each program) and technical execution of webinars (virtual master classes in between seminars), coordinating with IT vendors to improve virtual learning experience while minimizing cost
-Maintain a catalogue of all program curricula and participant records.
Maintain positive working relationships with program alumni to keep integrated
with the Institute.
-Manage translation process of Institute texts, performed by program alumni.

Work closely with Institute Interns and Volunteers including:
-Lead marketing and application processes for the Institute’s Internship program
(for approximately 3-4 Interns per term), in close partnership with the University of
-Train and supervise Interns and Volunteers on ongoing activities such as
maintaining press, photo, video, contact, and evaluation databases; performing
research and environmental analysis to support the Institute’s work; and
maintaining curriculum files according to Institute standards.

Engage with the arts community nationally and internationally to promote awareness of the Institute’s programs, including assisting with external delegations visiting the Institute.

Provide administrative and research support as needed.

Required aptitudes include:
Client service orientation
Impeccable writing and interpersonal skills, in person and via phone
Ability to prioritize and perform at a high level in a fast-paced, entrepreneurial environment
Sensitivity to cultural difference Basic website and database management experience
Financial and budgeting acumen
Environmental research
A genuine desire to support the Institute’s mission of training arts managers and their boards on a national and international level.
Bachelor’s degree required; Master’s degree preferred in Arts Management, International Relations, or comparable. Applicable experience in production, program management, event planning, and/or hospitality & tourism. 3-6 years’ experience working in a cultural institution preferred.

To Apply:
Submit cover letter and resume including salary requirements. Telephone inquiries will not be accepted. Qualified minorities and people with disabilities are encouraged to apply. EOE