Immediately inside of the first set of plaza doors to the Kennedy Center, is the Hall of States, the main feature of which is a collection of flags from all 50 states, the 5 U.S. territories, and the District of Columbia. The flags are hung in the order in which their respective states entered the Union. They begin with Delaware, which is located in the right corner as you are facing the street entrance to the Hall. The Hall of States is also home to one of the Gift Shops, the information desk, the main Box Office, and the Family Theater. Both the Hall of States and Hall of Nations provide access to the Grand Foyer and elevators to the Terrace Level.
Also in the Hall of States, theatergoers with hearing impairments can obtain assistive listening devices. The Kennedy Center makes available a broad range of services to permit patrons with hearing, visual, and mobility limitations to enjoy performances. Also in the Hall of States is the Visitors Center and Main Box Office.